The Prestige Group incorporates AbbeyAutoline Insurance Brokers, Bond Lovis, Prestige Underwriting Services, Prestige Underwriting Services (Ireland), Customer Claims Assist, Cover.Net, Octane Underwriting and Markets and Reliable Cars.

For over 50 years, AbbeyAutoline has been delivering specialist insurance products to customers throughout Northern Ireland and ROI, establishing itself as a trusted broker.

About the Role:

As Commercial Broker, you will help support our ambition of raising the profile of the AbbeyAutoline Commercial division and positioning us as the business insurance provider of choice. By delivering professional, knowledgeable advice and outstanding service, you will play an important role in supporting our clients and building long-term relationships. 

The Commercial Broker will work closely with Commercial Account Executives to support the management of commercial client accounts, ensuring clients' insurance needs are met efficiently and to a high standard. 

Your Responsibilities:

Customer:

• Support Commercial Account Executives in the handling of key client accounts.
• Preparing Broking Presentations for New & Existing Clients
• Provide expert and prompt advice to new and existing customers regarding their insurance needs and identifying any additional covers they may benefit from.
• Liaise as appropriate with insurer partners.
• Identify new AbbeyAutoline prospects through networking and market research.
• Maximise all sales opportunities including prospect generation and cross selling.
• Achievement of monthly/annual targets
• Be a corporate ambassador and by presenting a professional image of self and AbbeyAutoline at all times.
• Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient mid-term-adjustments and customer queries.
• Assist with commercial renewals process as required.
• File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
• Ensure client confidentiality is maintained and protected at all costs.
• Adhere to FCA regulations and requirements.
• Provide cover for commercial team colleagues when necessary.

Benefits of working with us:

• Salary is negotiable, depending on experience and technical knowledge.
• Team sales bonus
• Hours of work; 35 hours per week, Monday to Friday 9am-5pm.
• Annual leave commences on 31 days (to include customary holidays), with additional annual leave accruing based on length of service.
• Company Pension Scheme.
• Life Assurance.
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Eyecare Scheme.
• Uniform.
• Employee Insurance Discounts.
• Continuous Learning and Development.
• Excellent in-house training with opportunities to gain professional insurance qualifications.

Your Requirements:

Qualifications 

Essential -

• 5 GCSE’s, grades C or above (including Maths & English), or equivalent

Desirable -

• CII qualifications are an advantage but not essential.
• Additional relevant insurance qualifications an advantage but not essential.
• A ‘Level standard of education preferable.
• Sales qualifications an advantage.

Experience 

Essential -

• Previous experience in general insurance
• Experience and / or working knowledge of Commercial insurance.
• Evidence / experience of delivery excellent Customer Service
• Excellent communication and interpersonal skills, able to communicate to people at all levels using a variety of communication channels
• Analytic ability with report writing skills
• Proven high level of accuracy in both numeric and written work.
• Computer literate – knowledge of a variety of insurer platforms

Desirable -

• Sales experience an advantage.
• Customer Service knowledge a distinct advantage.
• Working knowledge of OGI
• Experience in credit control.

Competencies -

• Good team player.
• Analytical ability with report writing skills. 
• Excellent communication skills and able to communicate to people at all levels using a variety of communication channels.
• High level of accuracy in both numeric and written work. 
• Negotiation and influencing skills.
• Planning, organisational and time management skills.
• Problem Solving.
• Ability to work under pressure and meet deadlines

Location - AbbeyAutoline Northern Ireland

Interested? Apply now https://prestige.getgotjobs.co.uk/registerJob/21640525-12fe-a93c-d1b5-79c83fb5a398

​​​​​​​We are an equal opportunities employer

The Prestige Group incorporates AbbeyAutoline Insurance Brokers, Bond Lovis, Prestige Underwriting Services, Prestige Underwriting Services (Ireland), Customer Claims Assist, Cover.Net, Octane Underwriting and Markets and Reliable Cars.

For over 50 years, AbbeyAutoline has been delivering specialist insurance products to customers throughout Northern Ireland and ROI, establishing itself as a trusted broker.

About the Role:

As a Commercial Account Executive, you will help support our ambition of raising the profile of the AbbeyAutoline Commercial division and positioning us as the business insurance provider of choice. By delivering professional, knowledgeable advice and outstanding service, you will play an important role in supporting our clients and building long-term relationships by helping us win new customers and expertly manage existing clients' key accounts.

Your Responsibilities:

• Support the growth and development of the Commercial Insurance Business. 
• Providing expert and prompt advice to new and existing customers. 
• Identifying potential new customers through networking and market research. 
• Delivering outstanding customer service in order to build enduring professional client partnerships. 
• Achieving monthly/annually sales and growth/retention figures. 
• Reviewing client insurance portfolios. 
• Adhering to FCA regulations and requirements. 
• Attending events and meetings outside company hours as required. 

Benefits of working with us:

• Salary is negotiable, depending on experience and technical knowledge.
• Bonus/Incentive to be agreed in line with targets post appointment.
• Hours of work; 35 hours per week, Monday to Friday 9am-5pm
• Car allowance.
• 20 days annual leave plus 11 statutory days, with additional annual leave accuing based on length of service. 
• Company Pension Scheme.
• Life Assurance.
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Eyecare Scheme.
• Employee Insurance Discounts.
• Continuous Learning and Development
• Excellent in-house training with opportunities to gain professional insurance qualifications.

Your Requirements:

Qualifications 

Essential -

• Minimum of 2 A Levels or equivalent (A-C)
• CII qualification

Desirable -

• Degree/ third level equivalent qualification
• Working towards CII qualification
• Candidates will be required to undertake additional CII (Chartered Insurance Institute) qualifications.

Experience 

Essential -

• Previous experience in commercial insurance sales.
• Excellent sales and business development skills.
• Proven ability to be self-motivated and proactive to achieve sales targets.
• Analytical ability with report-writing skills. 
• Computer literate. 

Desirable -

• Experience in off-site client meetings to access insurance needs. 
• Demonstrate relationship building and professional networking experience. 

Competencies -

• Good presentation skills. 
• Excellent communication skills, able to communicate with people at all levels using all effective communication channels to include effective listening skills. 
• Good team player.
• Ability to build successful, mutually beneficial business relationships. 
• Negotiation and influencing skills.
• Planning, organisational and time management skills.
• Ability to work under pressure and meet deadlines. 

Location - AbbeyAutoline Northern Ireland 

Interested? Apply now https://prestige.getgotjobs.co.uk/registerJob/d5c50d81-43f7-8e38-201d-0c662fe8fc3a

​​​​​​​We are an equal opportunities employer

The Prestige Group incorporates AbbeyAutoline Insurance Brokers, Bond Lovis, Prestige Underwriting Services, Prestige Underwriting Services (Ireland), Customer Claims Assist, Cover.Net, Octane Underwriting and Markets and Reliable Cars.

For over 50 years, AbbeyAutoline has been delivering specialist insurance products to customers throughout Northern Ireland and ROI, establishing itself as a trusted broker.

About the Role:

We are seeking a passionate and determined individual keen on delivering outstanding service in the agricultural insurance sector. As an Account Executive you will manage client relationships, meet sales targets, and contribute to business growth through effective prospecting and engagement with the farming community.

Your Responsibilities:

• Supporting the growth and development of the Agricultural Insurance Business.
• Providing expert and prompt insurance advice to new and existing customers.
• Identifying potential new customers through networking and using your own initiative.
• Delivering outstanding customer service in order to build enduring professional client partnerships.
• Visiting new and existing clients 'on farm' to review policy covers. 
• Achieving monthly/annually sales and growth/retention figures.
• Reviewing client insurance portfolios.
• Adhering to FCA regulations and requirements. 
• Attending events/shows and meetings outside company hours as required. 
• Maximising cross selling opportunities. 
• Liaising with our claims team to ensure the best possible outcomes for our clients.
• Keeping debt reviewed and within accepted levels. 

Benefits of working with us:

• Salary is negotiable, depending on experience and technical knowledge.
• Bonus/ Incentive Scheme to be agreed in line with targets post appointment.
• Car allowance
• Hours of work; 35 hours per week, Monday to Friday 9am-5pm
• 20 days annual leave plus 11 statutory days, with additional annual leave accuing based on length of service. 
• Company Pension Scheme.
• Life Assurance.
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Eyecare Scheme.
• Employee Insurance Discounts.
• Continuous Learning and Development.
• You will be required to undertake such internal and/or external training as deemed necessary by the company e.g CII (Chartered Insurance Institute) qualifications.

Your Requirements:

Qualifications 

Essential -

• Minimum of 2 A Levels or equivalent (A-C)
• Full UK driving license

Desirable -

• Degree/ third level equivalent qualification
• Working towards CII qualification

Experience 

Essential -

• A detailed understanding of NI Agriculture and farming practices.
• Excellent sales and development skills.
• Excellent negotiation skills.
• Proven ability to be self-motivated.
• Excellent communication skills and able to communicate to people at all levels using a variety of communication channels. 
• The ability to build successful, mutually beneficial business relationships. 
• Can demonstrate efficient reporting skills. 
• Computer literate. 

Desirable -

• Experience in off-site face to face client meetings. 
• Previous experience in general insurance sales. 

Competencies -

• Excellent presentation skills. 
• A great team player.
• Negotiation and influencing skills.
• Planning, organisational and time management skills.
• Problem-solving.
• Ability to work under pressure and meet deadlines.

Location - AbbeyAutoline Ballymena office, however other Northern Ireland locations may be considered. 

Interested? Apply now https://prestige.getgotjobs.co.uk/registerJob/96ed9b22-ac8d-406f-b32b-54ceefb5cd12

​​​​​​​We are an equal opportunities employer

For over 50 years, AbbeyAutoline has been delivering specialist insurance solutions to customers across Northern Ireland and Ireland, establishing itself as a trusted, local broker.

With over 400 staff and 16 local branches, we are uniquely positioned to offer a comprehensive range of Personal and Business insurance products, making us a one-stop shop for our customers’ insurance needs. We work with a wide panel of insurers to ensure our customers receive competitive cover tailored to their individual needs.

About the Role:

As a Business Support Advisor, you will play a vital role in the smooth running of the Customer Accounts Department by delivering effective administrative, accounts, and customer support. Working collaboratively with colleagues and customers, you will manage accounts accurately, resolve finance-related queries, and support credit control processes while maintaining high standards of fairness, efficiency, and professional service.

Your Responsibilities:

• Respond to customer enquiries relating to accounts, payments, balances, transactions and other finance-related matters.
• Proactively contact customers regarding outstanding balances, payment arrangements or other queries as required.
• Carry out day-to-day account administration, including the process of reviewing and reconciliation of financial transactions as appropriate.
• Investigate and resolve account discrepancies and queries, liaising with customers, colleagues, insurers and other relevant parties where necessary.
• Support the effective management of outstanding debt in accordance with the Company’s credit control policies and procedures.
• Maintain accurate and up to date customer and financial records on the Company’s systems.
• Provide administration and operational support across the Business Support and Accounts functions as required.
• Work collaboratively with colleagues and other departments to resolve queries and ensure work is completed accurately and within appropriate timescales.
• Identify and escalate issues, discrepancies or more complex queries to the appropriate Team Leader or Manager.
• Contribute to the ongoing improvement of processes and procedures within the department.

Benefits of working with us:

• Hours of work are an average of 36.67 hours per week, based on; Monday to Friday - 9am to 5pm, plus 1 in 3 Saturdays – 9am to 2pm.
• Annual leave commences on 31 days (to include customary holidays), with additional annual leave accruing based on length of service.
• Company Pension Scheme.
• Life Assurance.
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Eyecare Scheme.
• Employee Insurance Discounts.
• Continuous Learning and Development.
• Excellent in-house training with opportunities to gain professional insurance qualifications.

Your Requirements:

Qualifications 

Essential -

• 5 GCSEs grades at C or above (including Maths & English) or equivalent/ or commensurate experience.

Experience 

Desirable -

• Experience in Accounts/Customer Service
• Working knowledge of Close Premium Finance system or other finance provider.
• Working knowledge of FCA regulations
• Working knowledge of Open I system/Acturis

Competencies -

• Excellent communication skills and able to communicate to people at all levels using a variety of communication channels.
• Ability to deal with customer complaints efficiently and effectively.
• Ability to work under pressure while maintaining accuracy.
• Ability to work as part of a team.
• Self-motivated with the ability to act on own initiative.

Location - AbbeyAutoline Carrickfergus Branch

Interested? Apply now GetGot™ Portal - Register - 2026-BSAC Business Support Advisor

​​​​​​​We are an equal opportunities employer